Policies for Streametoile LLC
Last Updated: October 8, 2025
Thank you for shopping with us. We want to ensure your experience is transparent and satisfactory. Please review our policies regarding shipping, returns, and damages below.
Shipping Policy
1. Order Processing
We strive to process all orders within [Number] business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
2. Estimated Shipping Times & Delays
Our standard shipping service typically delivers within 6 to 10 business days.
Please note that this is an estimate, and actual delivery times are not guaranteed. While many orders arrive within this timeframe, some may arrive sooner or be subject to delays due to factors beyond our control, such as customs processing, postal service issues, or logistical challenges.
Streametoile LLC is not liable for any delays in shipping once the package has been handed over to the carrier. We do not offer guarantees on delivery dates or provide refunds for shipping costs due to delays.
3. Lost Packages
A package is considered lost if it has not been delivered and there have been no tracking updates for a significant period (typically [Number] days).
If your package is confirmed to be lost in transit by the shipping carrier, please contact our customer support at contact@streametoile.com. After our investigation, we will offer you the choice of a full refund or a reshipment of your order at no additional cost.
Contact Us
If you have any questions about our policies, please do not hesitate to contact us at contact@streametoile.com.